Uploaded PDFs Rotated Incorrectly
complete
k
kevin@sweetwatercompanies.com
Most of the PDFs that I upload are oriented correctly, but when they show up in Northspyre they are rotated sideways. I haven't figured out why it does this, but it gets pretty annoying to rotate them every time. I would prefer if it would just retain the orientation of the document that is uploaded. One thing that could help is if when you rotate a PDF, it would save that new orientation (maybe prompt you if you want to keep it?).
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C
Camille Atere-Roberts
updated the status to
complete
Thanks for flagging this. We previously released a bug fix related to PDF upload orientation, so we’d like to confirm whether you’re still seeing this issue. If it’s still occurring, please share examples with your RETC so our team can investigate. Thanks in advance!